Chicane Connect is doing its best to make sure Father Christmas doesn’t find himself locked down in Lapland this year by pledging sponsorship to the residents of Bethesda Eventide Home as they ‘Search for Santa’. Staff and residents of the Ipswich based care home will be covering 1908 miles (the distance from Suffolk to Lapland) between them to complete their ‘journey’ by Christmas Eve. To support them...
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Chicane Connect launched a new service to protect their clients from the recent increase in telephone toll fraud. Toll fraud, which is also known phone hacking (or phreaking) is a huge risk, with an estimated 85% of business considered vulnerable. Toll fraud involves breaking into an unsecured device and stealing the extension details, and reconfiguring the phone to allow calls to be diverted to an illegal...
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It’s hard to imagine a world without cloud technology. Cloud based technology has enabled these businesses to continue to operate throughout the crisis by accelerating their digital strategies. The shift has been huge, and it is the Cloud that has made collaboration and commerce more possible and accessible. Customer Relationship Management (CRM) databases have been essential in sharing customer information across Cloud based systems – where a quick...
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As a small start-up, building customer relationships is critical and whatever the size of your new company, it is important to consider the communication needs of the business both now and in the future. You will need a robust telephony service that will work for you, a growing team and most importantly, your new customers. And, let’s be really clear about this, having a poor quality, inflexible...
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With the new announcement that those who can work from home should work from home, a new mobile solution from Chicane Connect will dramatically reduce costs for many employers. So, what is it? Chicane Connect is now offering Sim only contracts for mobile phones. This means instead of an employer having to commit to numerous monthly contracts for work mobile phones, you can have it all under...
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Phone lines that rely on copper wire networks have been around for centuries, but they are scheduled for decommissioning...
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The Somerville Foundation is the only UK charity dedicated to supporting adults born with a heart condition. They provide a vital helpline to heart patients across the UK and a reliable, consistent and adaptable communications system is key for them to operate effectively. When the foundation made the decision to leave their existing phone provider and move to Suffolk based Chicane Connect a trouble-free and efficient...
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The rise in remote working and flexible working will remain long after the pandemic has gone. And so it should. We’re not a nation of babies that need constant mothering. We’re a nation of adults, entrepreneurs and knowledgeable experts. However, for businesses to truly thrive in this new, positive and progressive regime, they need to be prepared with new working models, policies and technology. Research has...
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As life has adapted following lockdown to contain the COVID-19 pandemic, remote working has proven to be a viable option for the majority of workers (with even Twitter announcing that all employees can continue to work from home, forever). Robert Kemp CEO and Managing Director of Chicane Connect explains how to leverage technology to thrive in the new normal. "The impact of Covid-19 is changing our lives,...
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We are in the eye of a storm. Several high-profile businesses in the UK – including Microsoft and Facebook – have asked their employees to work from home and an increasing number of smaller UK businesses are actively encouraging their staff to do the same. Many businesses will have robust contingency plans and have the infrastructure in place to allow the majority of their employees to...
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