News from Chicane

Back in March, the Government launched a voucher scheme to get more businesses moved onto a dedicated Fibre Leased Line by offering a substantial £3k grant to help businesses with the installation cost. As you can imagine, interest in this was high, partly down to the lack of available Fibre To The Cabinet facilities currently available at UK business parks. The scheme was capped at £40m,...

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Digital Economy Minister Ed Vaizey has this week been urging businesses to apply for £3000 broadband grants before it’s too late. More than 40,000 small and medium businesses (SMEs) across the UK including 1407 in the East of England have now benefited from the Government’s Broadband Connection voucher scheme, latest figures published today show. The scheme, which helps SMEs get connected to superfast broadband has seen...

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By Lisa Andrews - Customer Support Officer Here's a bit of good news for you - thanks to new Ofcom regulations, From 20th June 2015, for switches of broadband services provided over Openreach’s network, customers will no longer need to contact their losing provider in order to switch their broadband services. The new ‘gaining provider led’ process, similar to the process already in place for transferring your...

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How long have you worked for Chicane? Around 1 year. What brought you into this industry? I have always had a passion for Technology so it seemed like the logical thing to do! What major changes have you seen in the industry during that time? ISDN is no longer the default choice for phone systems, more and more companies are exploring the benefits and flexibility of Voice over IP telephony...

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When you don’t work in the communications industry, sometimes it’s hard to understand what is out there, what solution to choose, and who to go to for your particular business needs. In this month’s blog, Customer Support Officer Lisa Andrews breaks it down and talks about what Chicane have to offer your business. I have worked in this industry for 13 years now and I STILL...

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Ed Watts discusses how to decide whether your business should be making the move to SIP trunking and VoIP. As you try and finalise your budget for 2015 there are many factors to consider. Firstly, how much will it cost to keep your existing systems running for another twelve months? Secondly, how best to invest funds to meet strategic goals, create new efficiencies and contain costs?...

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Is your business’ phone system still a box on the wall plugged in to one or multiple ISDN lines? Are you a sole trader who is facing the challenge of trying to get on with the job in hand whilst also answering calls? Is your operation comprised of multiple offices, home workers or warehouses? Do you need to upscale and downscale your operations to meet seasonal demand? Is your...

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