"Outstanding customer service."
I highly recommend Chicane Connect to anyone who wants an easy, hassle-free phone and internet provider. Since day one that we've been working with them, everything has gone smoothly. Even when I decided to move the office around and broke everything through my own 'enthusiasm'... their lovely team had fixed it all within an hour. I have to say for the first couple of years they were there when we needed them but mostly, working with them meant we didn't really think about our telecoms as everything just worked. Then Covid-19 happened, and overnight we had to ensure our telecoms worked as seamlessly from home as it did when we were in the office. Well, it does. Some of the team have simply taken their work phones home, plugged them in and boom - all working as if we were in the office. I was given the softphone option, an app I easily installed which allows my phone to turn into an extension on the system. I can still transfer calls and give a great experience to any caller. I don't want to think about telecoms very often and thanks to choosing to work with Chicane, I don't have to. It just works.
"Brilliant response time!"
Chicane Connect has always provided Gascoynes with excellent service. As a regional company, it’s important that we can stay in touch with our clients without fear of connection dropping, that files are easily shared and that any system faults are handled in a timely manner. Our experience, with Chicane Connect provides us with all the services needed and has the added benefit of being competitively priced. There are no hidden costs and all work is done with minimal disruption to day to day business. We look forward to working with Chicane Connect for many more years to come.
For us, like any business, being able to use our phones, maintain access to a reliable internet connection and generally communicate with the outside world is extremely important. The Chicane Connect team were amazing. They worked swiftly to identify where these problems were occurring and told us what needed doing to fix things. Since then, Chicane Connect has been there for us every step of the way, proactively helping us to ensure our communication technology empowers us, rather than hinders us. We always recommend Chicane Connect to anyone who needs reliable business internet or telephony, and we’ve found them affordable, with transparent pricing.